Mollund · 2026-09-29
Returns & withdrawal
Use this form to prepare your withdrawal statement. You do not need to give a reason. You may also withdraw through any other unambiguous statement.
For non-exempt goods, you may withdraw without giving a reason until 14 days after the day you or your nominated recipient receives them. Where required for split deliveries, receipt of the last part determines the deadline. Notify us through the online function, model form or another unambiguous statement. A return authorisation number or our prior approval is not required. You then have 14 days from notification to send the goods back.
For ordinary withdrawal, you pay the direct return delivery costs, as disclosed before purchase. This does not prejudice your rights for defects, incorrect delivery or other failures by Mollund. Return items as complete and carefully packed as possible, preferably in their original packaging. You may inspect them as you would in a shop. Opened packaging or damage does not automatically remove withdrawal rights. Only loss in value resulting from handling beyond what is necessary to establish the nature, characteristics and functioning may be deducted in accordance with law. Painting the product yourself may cause such loss in value. We explain any deduction specifically.
We refund within 14 days of your withdrawal notice. We may withhold reimbursement until we receive the goods or evidence of return, whichever occurs first, unless we collect them. For withdrawal from the full order, we also refund paid standard outbound delivery; extra charges for a premium delivery choice are excluded. We aim to process refunds within five working days of receipt or return evidence, without exceeding the applicable statutory deadline or imposing unnecessary inspection as a condition. Refunds are free and use the original payment method unless you expressly agree to a free alternative. Your bank or payment provider may need additional processing time.
Check your details
Natural wood and laser cutting
Mollund is made from real wood. Grain, colour and texture may vary between panels and sets. Our parts are laser cut. Cut edges may therefore be darker and, despite careful inspection, a small amount of laser residue may remain. Small differences in cut edges, engraving and finish can also occur, so sets may differ slightly from each other and from the photographs. These variations must not affect safety, fit, function or other agreed characteristics.
These material characteristics do not restrict your statutory right of withdrawal. Damage, an unsafe condition, incorrect fit or any other failure to meet the agreed description can be reported as a complaint. Your statutory rights concerning faulty goods remain fully applicable.
Model withdrawal form
You may also use this model form or notify us through another unequivocal statement. Using this form is optional.
To: Mollund, Lupine-Oord 14, 3991 VJ Houten, Netherlands, hej@mollund.se I/We hereby give notice that I/We withdraw from my/our contract of sale of the following goods: Goods: … Ordered on / received on: … Name of consumer(s): … Address of consumer(s): … Signature of consumer(s) (only if this form is notified on paper): … Date: … Delete as appropriate.
Business details
- Business name
- Mollund
- Dutch Chamber of Commerce number
- 86577484
- VAT number
- NL004273071B24
- Country
- The Netherlands
- Business address
- Lupine-Oord 14, 3991 VJ Houten, Nederland
- Return address
- Lupine-Oord 14, 3991 VJ Houten, Nederland
- hej@mollund.se
- IBAN
- NL37KNAB0508064287
- BIC
- KNABNL2H